Camden, Maine, May 7, 2021 – Camden National Bank recently announced that Penelope Dougherty has been promoted to Vice President, Digital Support Manager, reporting to Bill Martel, Executive Vice President of Technology and Support Services. With more than ten years of experience at Camden National Bank, Dougherty has been instrumental in supporting the development of the bank’s digital channels for the past eight years. In her new role, she is responsible for the digital solutions roadmap, serving and supporting both Retail and Commercial Banking customers to deliver an exceptional digital experience.
“Penny brings strong technical skills, a passion for her work and our customers, and a proven track record of mentoring her team,” said Martel, who joined Camden National Bank in March 2020 to lead the bank’s technology strategy. “We’re very pleased to congratulate Penny on her new role, which is key to the continuous evolution of our digital solutions for customers, empowering them to manage their finances from anywhere with ease, security, and control.”
Especially over the past year, Camden National Bank has supported a continued surge in customer adoption of digital tools and services. In 2020, they saw a 23% increase in digital banking logins, 41% growth in accounts opened by customers online, and 26% growth in total person-to-person payment users.
“Digital banking is always there when you need it,” said Dougherty. “It’s convenient, it’s easy, and it’s being used now more than ever. I’m so proud to be leading a team that gets to innovate behind the scenes while supporting our customers with this vital tool each day.”
For the past three years, Dougherty served as Vice President, Digital Banking Manager, leading the team responsible for online and mobile banking, bill pay, and wire transfers. She has also led several major system upgrades and implementations, including the bank’s person-to-person payment tool, as well as its digital treasury management system for organizations with complex cash management needs. Previously, Dougherty also held roles in Loan Servicing and as a Student Teller.
Since joining Camden National Bank, Dougherty has received several of the bank’s highest internal honors: the 2013 Commitment to Internal Service Award, 2014 Stakeholder of the Year Award, and 2019 Bob Daigle Award for Achievement through Innovation. She has also completed both of Camden National Bank’s Horizons leadership development programs for high-potential employees.
Dougherty is originally from Midcoast Maine, and she received her BA from Smith College. She currently lives in Lincolnville with her husband and son.
About Camden National Bank
Camden National Corporation (NASDAQ:CAC) is the largest publicly traded bank holding company in Northern New England with $5.1 billion in assets and approximately 600 employees. Camden National Bank, its subsidiary, is a full-service community bank founded in 1875 in Camden, Maine. Dedicated to customers at every stage of their financial journey, the bank offers the latest in digital banking, complemented by personalized service with 58 banking centers, 24/7 live phone support, 68 ATMs, and additional lending offices in New Hampshire and Massachusetts. For the past three years, Camden National Bank was named a Customer Experience (CX) Leader by leading independent research firm, Greenwich Associates. In 2020, it received awards in two CX categories: U.S. Retail Banking and U.S. Commercial Small Business. The Finance Authority of Maine has awarded Camden National Bank as "Lender at Work for Maine" for eleven years, and Camden National Corporation received a 2020 Raymond James Community Bankers Cup award, placing it in the top 10% of community banks. Comprehensive wealth management, investment and financial planning services are delivered by Camden National Wealth Management. To learn more, visit CamdenNational.com. Member FDIC.