Frequently Asked Questions
Was my information stolen?
To determine if your information was stolen, you may go to a special website set up by Equifax to find out. Scroll to the bottom of the page and click on “Potential
Impact.” You will have to enter some personal information and the site will tell you if you’ve been affected. Be sure you’re on a secure network (not public wi-fi) when you submit sensitive data over the internet.
How can I protect myself?
- Enroll in Equifax’s services. Equifax is offering one year of free credit monitoring and other services, whether or not your information was exposed. You can sign up at here.
- Monitor your credit reports. In addition, you can order a free copy of your credit report from all four of the credit reporting agencies at annualcreditreport.com. You are entitled to one free report from each of the credit bureaus once per year.
- Monitor your bank accounts. We also encourage you to monitor your financial accounts regularly for fraudulent transactions. Use online and mobile banking to keep a close eye on your accounts. If you should notice any suspect charges on your Camden National Bank account, please contact us immediately at 800-860-8821. We’re available 24/7.
- Watch out for scams related to the breach. Do not trust e-mails that appear to come from Equifax regarding the breach. Attackers may take advantage of the situation and craft sophisticated phishing e-mails.
- You may want to place a credit freeze on your files. A security freeze blocks any potential creditors from being able to view or “pull” your credit file. Freezing your credit involves notifying each of the major credit bureaus that you wish to place a freeze on your credit file. Please note there may be a fee associated to freeze your file. If you need to apply for a loan, you may temporarily unfreeze your files.
How do I contact the four major credit bureaus to place a freeze on my files?
Equifax: Call 800-349-9960 or visit its website.
Experian: Call 888-397-3742 or visit its website.
Innovis: Call 800-540-2505 or visit its website.
TransUnion: Call 888-909-8872 or visit its website.
Where can I get more information about the Equifax breach?
You can learn more directly from Equifax. You can also learn more by visiting the Federal Trade Commission’s web page on the breach. To learn more about how to protect yourself after a breach, visit here.
Note: There have been concerns expressed about some of the steps Equifax is encouraging consumers to take in relation to this breach. We encourage all consumers to continue to check with Equifax for updates and to assess appropriate steps for their personal situation.